When you receive your wristband, please read all instructions on how to activate and wear your wristband to ensure quick and easy entry into the festival each day. Below are a few additional frequently asked questions regarding your VIP wristband.
VIP Wristband FAQs
Wristbands are non-transferrable. Once you place your wristband on your arm, it is not removable or shareable. Any wristbands tampered with will not be honored nor replaced.
Yes, all fans must register their wristbands. Each band should be registered individually by the person using the wristband (not just the person who purchased the tickets.) This will allow for higher security and better troubleshooting should your wristband be damaged or lost.
Your wristband guarantees you access to all VIP areas of the festival—VIP entry lanes and the VIP hang area and viewing area.
Please call, chat or email our ticketing customer service team by going to support.frontgatetickets.com in advance of the festival. Your original RFID chip will be invalidated, and a replacement can be sent to you (replacement fees may apply.)
Please call, chat or email our ticketing customer service team by going to support.frontgatetickets.com in advance of the festival. Your original RFID chip will be invalidated, and a replacement can be sent to you (replacement fees may apply.)
Please wear the wristband on your right wrist.